Returns Policy

Welcome to Rivalgirl! We appreciate your trust in our platform. To ensure your satisfaction with your purchases, please review our Returns Policy.

Returns process

  1. Direct Purchases from Retailers:

    • Rivalgirl facilitates your connection with various retailers. If you need to return a product, please follow the return process outlined by the specific retailer. Contact the retailer’s customer service for assistance.
  2. Cash Back Incentives:

    • Returns for products associated with Cash Back incentives are subject to the terms outlined in the specific program. Please review the program details for information on how returns may impact Cash Back eligibility.

Conditions for Returns:

  1. Retailer Purchases:

    • Return eligibility is determined by the individual retailer’s policy. Please review the retailer’s return policy for information on conditions such as timeframes, product condition, and any associated fees.
  2. Cash Back Incentives:

    • Cash Back incentives, when applicable, may be adjusted or voided based on the terms of the specific program. Ensure you understand how returns impact your eligibility for Cash Back incentives by reviewing the program details.

How to Initiate a Return:

  1. Retailer Purchases:

    • To initiate a return for a product purchased directly from a retailer, follow the return process outlined by the specific retailer. This often involves contacting the retailer’s customer service and following their return instructions.
  2. Cash Back Incentives:

    • If you have questions or concerns regarding how returns may affect Cash Back incentives, please reach out to our customer support at inquiries@rivalgirl.com. We’re here to assist you with any inquiries related to Cash Back programs.

Contact Information:

If you have any questions or need further assistance, please contact the retailer directly for product-related inquiries. For general inquiries or support related to our platform, feel free to reach out to our customer support at inquiries@rivalgirl.com.

Policy Updates:

We reserve the right to update our Returns Policy to reflect changes in our business operations or legal requirements. Any changes will be communicated through our website or via email.

Thank you for being a valued part of the Rivalgirl community!

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