Refund Policy

Welcome to Rivalgirl! We appreciate your trust in our platform. As we aim to provide a seamless and satisfying shopping experience, please take a moment to review our Refund Policy.

Refund eligibility

  1. Direct Purchases from Retailers

    • Rivalgirl is a platform that connects you with various retailers. If you make a purchase, you will be redirected to the retailer’s website to complete the transaction. Refund eligibility is subject to the policies of the individual retailer.
  2. Cash Back Incentives

    • Some transactions on our platform may be eligible for Cash Back incentives. Eligibility and details are outlined in the specific Cash Back program terms. Please review the program details for information on how to qualify and redeem Cash Back.

How to Request a Refund

  1. Retailer Purchases

    • To request a refund for a product purchased directly from a retailer, please follow the refund process outlined by the specific retailer. Contact the retailer’s customer service for assistance.
  2. Cash Back Incentives

    • If you have questions or concerns regarding Cash Back incentives, please reach out to our customer support at [Your Contact Email]. We’ll be happy to assist you with any inquiries related to Cash Back programs.

Refund Processing

  1. Retailer Purchases

    • Refunds for products purchased through the retailer’s website will be processed by the retailer. [Your Brand Name] does not handle the refund process for individual product purchases.
  2. Cash Back Incentives

    • Cash Back incentives, when applicable, will be processed according to the terms of the specific program. Please allow the specified processing time outlined in the Cash Back program details.

Contact Information

If you have any questions or need further assistance, please contact the retailer directly for product-related inquiries. For general inquiries or support related to our platform, feel free to reach out to our customer support at inquiries@rivalgirl.com.

Policy Updates

We reserve the right to update our Refund Policy to reflect changes in our business operations or legal requirements. Any changes will be communicated through our website or via email.

Thank you for being a valued part of the Rivalgirl community!

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